Cartoon illustration of a white cat wearing a headset and using a laptop to represent LOFLLY customer support

Contact Us

We’d love to hear from you! Whether you have questions, feedback, or just want to say hello, our team at LOFLLY is here to help. Your satisfaction and your pet’s happiness are our top priorities.

Customer Service:

• Customer Support Email: support@loflly.com

Got a question or need assistance? Drop us an email, please allow 24 hrs for our customer service to reply your emails.

If you need to pause, cancel, activate, or make any changes to your subscription, please feel free to contact LOFLLY customer service

Available Monday to Sunday, 12 AM - 12PM

Contact us